"> FAQ -


Have a question about my ticket?

If you purchased from our website please contact Event Brite our primary ticketing partner for any questions you have, their contact details are below.

What are the authorised ticketing agents?

We strongly recommend you do not buy a ticket from anywhere other than our official ticketing partners these include:

Event Brite
Resident Advisor
Ticket Arena
See Tickets
TicketWeb / Ticketmaster

Where is the after party?

The venue details for the after party will be announced soon.

Is there parking on site?

There is no parking on site at The Ponderosa, however there is a multi-storey car park at the address below which is a short walk from the festival site.

Q Park
Durham Road
S10 2JA

Can I come in and out of the event?

There is no re admission, if you leave the event you will not be allowed back in.

What is the dress code?

Festival Wear so anything goes!

Question not answered?

If your question has not been answered on our website or above, please e-mail info@bassinthepark.com


Due to severe weather conditions at Ponderosa Park (Sheffield) over the past week and heavy rain during today’s Fire In The Park event with thunder storms and more heavy rain forecasted for the next 24 hours Bass In The Park 2019 has been cancelled.

Following full consultation with all of the relevant authorities including independent safety advisors, Sheffield council, emergency services and health and safety officials a final decision was made ‪at 10.30 this evening‬.

The safety of you, the fans and attendees, as well as performers and crew comes first, and the potential risk is too severe for the event to go ahead at this time.

Refund advice will be shared as soon as possible - please follow Bass In The Parks’ social media for official updates.

We sincerely regret the disappointment to fans, and apologise for any disruption caused to local businesses, performers and crew who were looking forward to Bass In The Park as much as we were.