FAQ

Have a question about my ticket?

If you purchased from our website please contact Event Brite our primary ticketing partner for any questions you have, their contact details are below.
https://www.eventbrite.co.uk/support/contact-us

What are the authorised ticketing agents?

We strongly recommend you do not buy a ticket from anywhere other than our official ticketing partners these include:

Skiddle
DefTickets
Event Brite
Fatsoma
Resident Advisor
Ticket Arena
See Tickets
TheTicketSellers
TicketWeb / Ticketmaster

Where is the after party?

The venue details for the after party will be announced soon.

Is there parking on site?

There is no parking on site at The Ponderosa, however there is a multi-storey car park at the address below which is a short walk from the festival site.

Q Park
Durham Road
Sheffield
S10 2JA

Can I come in and out of the event?

There is no re admission, if you leave the event you will not be allowed back in.

What is the dress code?

Festival Wear so anything goes!

Question not answered?

If your question has not been answered on our website or above, please e-mail info@bassinthepark.com